Mark Small (Mapping Man)
- Jo Lyons (Grammar Queen)
- Jo Small (Lightbulb Lady)
- Mark Small (Mapping Man)
- Nisha Kaunda (Ideas Empress)
- Steve Watson (Drama Dude)
Mark is a trainer and facilitator who brings a high-energy, provocative approach to learning and meetings.
He joined Optima Training in 2004 and has spent much of that embedded within client organisations such as Pera International, British Airways and MS (UK) Distribution helping to manage their operations, map business models, reengineer value chains and create business processes. Most recently, he has been working within Jaguar Land Rover to design and develop learning solutions, deliver skills development programmes and create process training in response to the evolving needs of the organisation; including both classroom and eLearning materials.
He provided innovation and management training to small businesses for the GrowthAccelerator service and now develops and delivers leadership and management training on behalf of our client organisations.
Mark has also led the development of learning resources and training materials for a number of commercial organisations, as well as working within the Further Education sector, where he wrote a number of vocational learning materials (including Level 2 NVQ literature for Business Improvement Techniques, Performing Manufacturing Operations and Sign Making) and the Higher Education sector, where he successfully managed a number of high profile projects.
His diverse experience is invaluable when it comes to sharing best practice in a training environment or helping to facilitate business strategy.